Payment Services Terms
Last updated: 13. September 2026
Version 2.4.0
1. Payment Processing and Fiat Gateways
Sentens integrates with licensed third-party Payment Service Providers (PSPs) and banking institutions to facilitate fiat currency deposits and withdrawals. We do not operate as a bank or a licensed money transmitter in all jurisdictions ourselves; we rely on authorized partners for fiat operations.
By initiating a fiat deposit or withdrawal, you agree to be bound by the terms and conditions of our respective payment partners, which may include separate identity verification requirements and processing delays outside of Sentens's direct control.
2. Deposit and Withdrawal Rules
- Name Matching: We strictly enforce a "closed-loop" policy. Fiat deposits must originate from a bank account held in the exact same name as your Sentens verified account. Third-party deposits are strictly prohibited and will be rejected, potentially incurring return fees.
- Withdrawal Destinations: Fiat withdrawals will only be processed to bank accounts previously used for deposits or bank accounts that have undergone successful ownership verification.
- Limits: Deposit and withdrawal limits apply based on your KYC verification tier and institutional status. Sentens reserves the right to adjust these limits based on internal risk assessments.
3. Fees and Exchange Rates
While Sentens strives to offer zero-fee deposits where possible, banking partners may charge wire transfer or processing fees. You are responsible for any fees levied by your own bank. For fiat-to-crypto conversions occurring outside of the open market order book, specific spread fees will apply and will be displayed prior to execution.